John Lisle founded TQSI Consulting Group in 1991 as a network of
professionals who come together to provide various technical and marketing services as required by
our clients. A common theme running through our work is Quality. Our clients find that the extra
attention to detail in all of our activities can have a measurable impact on their bottom line.
Our primary market expertise has been in Software Testing and Quality Assurance services; however,
to serve the needs of our clients, we have extended our offerings into other related disciplines
and services, such as Project Management, Process Improvement, Documentation, and Web Services.
One of our most popular service offerings is our Testing Health Check. Software Development has
become a significant financial drain to most organizations. Based on years of study, Capers Jones
has determined that over 70% of all software work is re-work. If an organization can reduce re-work
by even 10%, the savings and productivity gains can have a measurable impact to the bottom line.
This TQSI methodology will allow us in just a few days on-site to be able to assess where you are today
and make recommendations for where you want to be in the future.
Our Web Services practice primarily serves small business and service organizations who do not have
in-house technical expertise to develop a first class web presence and want a partner who can work
with them as their needs grow.
Our Documentation Services Practice can provide technical writing and editing support for authors and
publishers. We have experience producing for books, magazine and technical journals, product and
marketing documentation, on-line information services and everything in between.
| John B. Lisle, Managing Partner
John Lisle has over twenty-five years' experience in the software
development industry as an engineer, program manager, group director, consultant, and trainer.
Mr. Lisle has been the driving force behind the TQSI Testing Health Check Methodology which is
based on the concepts of the right team, the right process, and the right tools to reduce re-work
and support costs.
Formerly, he was the Director of Quality Assurance for VenturCom, Inc., then a Cambridge, Massachusetts,
firm that developed real-time operating systems and associated middleware for the Microsoft Windows NT
Platform. At that firm he developed a methodology for using commercial automated regression test tools
to test a real time operating system. "Regression Testing is key for assuring quality in all
Prior to VenturCom, he has worked for IDX Systems, Prime Computer, 3M Corporation, and GTE Sylvania in
various Quality Assurance, Testing, and Software Engineering and Management roles.
At Prime Computer, Mr. Lisle created and managed the corporate internationalization function responsible
for the design, development, translation, testing, support, and documentation for all corporate
He has also worked with Software Quality Engineering and KPMG Consulting, as a consultant and trainer
specializing in testing issues, including Year 2000 concerns.
Among his public presentations were "Using WinRunner with a Fast DDE Interface" at a Mercury
Interactive User Conference and "Quality Cycles for Rapid Application Development" at a STAR
He is the author of Test Development for Quality Results, an introductory workshop for structured
testing practices and Effective Test Management, a workshop for Test Managers and Test Leads or
Testers looking to take on those roles. Previously, he had authored a workshop for Year 2000 Testing. He is
currently an Trainer at Worcester State College in
their Center for Business and Industry, facilitating the Test Development for Quality
Results and Requirements Based Design workshops.
He has degrees from the Massachusetts Institute of Technology and Carnegie-Mellon University in
Chemistry, specializing in Theoretical Chemistry. He is on the Board of Directors for the MIT Club of
In addition to his testing activities, Mr. Lisle is an experienced genealogist.
| Carolyn M. Lisle, Principal - Documentation Services
Carolyn Lisle has over twenty-five years of experience as a technical
communications professional. She has extensive experience developing documentation for the computer
industry, including field sales, customer service, marketing, research, and development. Ms. Lisle's
experience as a software developer has allowed her to become an effective interface between technical
professionals and users of all levels.
Ms. Lisle has worked for Technology Evaluation Center, Prime Computer, and Honeywell Information Systems
in addition to her consulting assignments for clients that include manufacturing companies, hardware vendors,
software developers, and financial services.
At Technology Evaluation Center, Ms. Lisle worked with authors, senior research analysts, and webmasters
to create content for the firm's business and technology research web site. While at Prime Computer, she
was the Managing Editor for a monthly technical magazine to support customers and field personnel.
Her writing and editing experience ranges from detailed instructions on how to use online systems, to
instructions on how to modify a programmable logic controller (PLC) through the Internet, to marketing
collateral materials for Trade Shows and Channel Marketing.
She has a degree from Simmons College in Communications. Her education includes professional courses in
management and technology systems. She was a Communications Officer in the US Navy and was Computer Center
Operations Manager for the Computer Science Department at Carnegie-Mellon University.